Privacy Policy
1. General Information
The protection of your personal data is of particular importance to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
2. Controller within the meaning of the GDPR
home2stay GmbH
Turmstraße 3
73230 Kirchheim unter Teck
Germany
Phone: 070217327620
Email: info@home2stay.eu
3. Purposes of data processing and legal basis
We process your personal data for the following purposes:
- Bookings and reservations (Art. 6(1)(b) GDPR)
To process inquiries and bookings, we process data such as name, email address, phone number, address, payment information, and booking details. - Contact inquiries via forms or email (Art. 6(1)(f) or (b) GDPR)
When you contact us, we store your details to process the inquiry and for any follow-up questions. - Web analysis & tracking (Art. 6(1)(a) GDPR, with consent)
To optimize our services, we use analysis tools such as Google Analytics (see below). This only happens with your consent via the cookie banner. - Cookies and third-party content (Art. 6(1)(a) GDPR)
On our website, we use cookies and may integrate external services, e.g., Google Maps or booking engines.
4. Disclosure of data to third parties
Your data will only be passed on to third parties if this is necessary for contract processing (e.g., payment service providers), if there is a legal obligation, or if you have given your consent. If you book online, data processing may also take place via booking platforms or hotel software providers.
5. Storage duration
Personal data is only stored for as long as is necessary for the stated purposes or as required by statutory retention periods.
6. Your rights under the GDPR
You have the right at any time to:
- Access under Art. 15 GDPR
- Rectification under Art. 16 GDPR
- Erasure under Art. 17 GDPR
- Restriction of processing under Art. 18 GDPR
- Objection under Art. 21 GDPR
- Data portability under Art. 20 GDPR
You also have the right to withdraw any consent given at any time. To exercise your rights, an informal notification to info@steiners-hotel.de is sufficient.
7. Right to lodge a complaint with a supervisory authority
If you believe that the processing of your personal data is unlawful, you can lodge a complaint with the competent data protection supervisory authority.
8. SSL or TLS encryption
For security reasons, this site uses SSL/TLS encryption to protect transmitted data.
9. Cookies
Our website uses cookies. Some are essential, while others help us improve our offer (e.g., statistics or marketing). You can adjust your cookie settings at any time via the cookie banner.
